ABOUT NUFFERTON

Why choose Nufferton?
Experience the perfect blend of comfort and style with Nufferton's premium loungewear. Meticulously crafted for those who appreciate quality and elegance, our pieces elevate your relaxation. Choose Nufferton for a luxurious lounging experience every day.

What materials are Nufferton pyjamas made from?
All our pyjamas are made from 100% high-quality eco cotton, responsibly sourced for durability and comfort.

Where are Nufferton pyjamas made?
Our pyjamas are designed in Stockholm and fabric sourced from Portugal. Garment is made in Croatia. 

Are the pyjamas unisex?
Yes, our pyjamas are designed to be unisex, with relaxed fits for all genders.

What sizes are available?
We offer sizes from XS to XXXL on most of the styles. Check the size guide on each product page.

What size should I go for?
Keep in mind that 100% cotton doesn’t stretch, so if you prefer a looser fit, it's best to size up. You can find all the necessary measurements in our "Size Guide" under each product for the perfect fit.

Are there any physical stores for Nufferton products?
You can visit our showrooms (Sweef):
Drottninggatan 75
111 60 Stockholm

Schweigaards gate 17
0191 Oslo

Lietzenburger Str. 88
10719 Berlin

SHIPPING & TRACKING

Do you ship internationally?
Yes, we ship worldwide. Delivery times and costs vary by location.

What is the typical delivery time for international orders?
International shipping takes approx. 3-5 business days, depending on location and customs.

What are your Swedish shipping options?
We offer shipping with Budbee home delivery or DHL service point, shipping takes approx. 1-5 business days.

How can I track my order?
You will receive a tracking number by email once your order is shipped.

I have not yet received my package - where is it?
You will receive a tracking number by email once your order is shipped. It allows you to follow the shipment from our warehouse in Sweden to your location. The shipping usually takes approx. 1-5 business days, depending on your location.

Can I change my order after it’s placed?
Contact customer service as soon as possible, at shop@nufferton.com. Changes cannot be guaranteed once processed.

I entered the wrong delivery adress - can it be changed?
Contact customer service as soon as possible, at shop@nufferton.com. Changes cannot be guaranteed once processed.

What happens if I don’t collect my package in time?
If you do not collect your package in time, it will be returned to us. We will contact you, and if you want the package sent again, a new shipping fee will be charged.

PAYMENT

What payment methods do you accept?
We accept all major credit cards, Klarna, Zaver and Apple Pay. For Sweden we offer Swish.

Is your website secure for payments?
Yes, we use SSL encryption to ensure your payment information is secure.

Do you offer discounts or promotions?
We don’t run any promotions or discounts.

RETURNS & EXCHANGES

Do you offer exchanges?
Yes, we offer exchanges if the desired item is available. Please see our exchange policy.

What is Nufferton’s return policy?
We offer a 14-day return policy for unworn items in original packaging. Return shipping costs are the customer's responsibility unless the product is faulty. Please see our return policy.

OTHER

How can I contact customer service?
Email us at shop@nufferton.com or use the contact form on our website.

How can I cancel my order?
Orders can be canceled before shipping. Otherwise, initiate a return. Contact shop@nufferton.com.

What happens if I receive a defective product?
Contact customer service with photos, and we’ll resolve the issue promptly.

How should I care for my Nufferton pyjamas?
Machine wash on a gentle cycle with cold water. Hang to dry. Avoid bleach. make sure to read the care label on your pyjama.

Do you offer wholesale or partnerships?
Yes, contact us via order@nufferton.com.

What is Nufferton’s environmental policy?
We prioritize eco-friendly materials and ethical labor in our manufacturing process.